Customer support automation system which automatically answers buyers' questions using the seller's knowledgebase. ezSupport for eBay is integrated with "Ask seller a question", and keeps a history of buyer emails. More
Web-based email management for eBay Sellers.
ReplyManager is a web-based email management tool created to help eBay Marketplace sellers manage high volume incoming email by integrating directly to eBay's API and automatically organizing email into Topic Folders. Includes unlimited users and accounts, a standard replies knowledge base and automated responses. More
Customer support solution for Windows and Mac.
Seller Machine CRM can be used to send automatic follow up messages and shipment notifications. Users can view message threads related to a purchase, refund orders, and identify repeat buyers. All messages sent are through the eBay system. More
