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Home » Forums » Software and Services » Feedback left upon PAYMENT (Page 1 of 1)

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Feedback left upon PAYMENT (Read 3961 times)

arey051012

Points: 35 Junior Member

Feedback left upon PAYMENT
« on: Jan 1, 2006, 3:20am »

Is there any program (preferably free or close to it) that leaves feedback upon a buyer's payment rather than reciprocal feedback (only after buyer leaves feedback)?

Ady

Gender:

Points: 180 Veteran

Re: Feedback left upon PAYMENT
« Reply #1 on: Jan 1, 2006, 2:13pm »

eBays own SMP - you can set it to post FB on payment.

arey051012

Points: 35 Junior Member

Re: Feedback left upon PAYMENT
« Reply #2 on: Jan 1, 2006, 8:04pm »

Is there any other program that does this? SMP is very pricey...

howlingblackwolf

Points: 10 Junior Member

Re: Feedback left upon PAYMENT
« Reply #3 on: Jan 5, 2006, 11:54pm »

If you're willing to pay a buck and a half a month, Trak offers this service. They also have a heck of a good free auction management site.

I'm not associated with Trak in any way. Just a satisfied user.

www.trakauctions.com

nick

arey051012

Points: 35 Junior Member

Re: Feedback left upon PAYMENT
« Reply #4 on: Jan 6, 2006, 12:07am »

Are you sure Trak allows feedback upon PAYMENT and not upon POSITIVE FEEDBACK?

howlingblackwolf

Points: 10 Junior Member

Re: Feedback left upon PAYMENT
« Reply #5 on: Jan 6, 2006, 3:34am »

since I only leave feedback after the buyer does, this fits my business model perfectly. I've found that buyers are much more willing to try to work things out if there is an issue if I haven't already left feedback. It you'd rather leave the feedback first, I guess you're stuck with the higher-priced services, or doing it manually.

Andy
Forum Moderator

London, England - Not specified -

Gender:

Points: 5077 Guru

Re: Feedback left upon PAYMENT
« Reply #6 on: Apr 11, 2006, 7:06pm »

AuctionTamer can leave feedback when positive feedback and payment have been received... they seem to have a knack for implementing sought-after features at the moment! Grin

The Auction Software Review - Software for eBay, Amazon, Etsy, PlayTrade and other marketplaces

raquel1988

US United States of America

Gender:

Points: 20 Junior Member

Re: Feedback left upon PAYMENT
« Reply #7 on: Apr 12, 2006, 4:51pm »

just curious as to why a seller would even WANT to do that? feedback is a reflection of the entire transaction. i know that i, as a seller, am not only concerned with a fast payment...but also with wether or not they turn into the world's biggest PITA after the sale. i mean, what if they decide they aren't happy (buyer's remorse), and then threaten you with neg, and you have no recourse because you have already left positive?

still, if that's the way you want to go, i know Shooting Star (EXCELLENT follow up software) and eBlack (which for some strange reason i have no issues like the 100's of others that seem to) both give you the option of leaving feedback upon payment OR after positive feedback is received. i don't think it's an option if neutral or negative is left (can't remember for sure). also AW2000 might give the before and after option as well. been a while since i used them, only because they never got the calculator thing going while i was there...otherwise, great program.

vibrant

Points: 60 Pro

Re: Feedback left upon PAYMENT
« Reply #8 on: Apr 24, 2006, 12:13am »

I have over 5500 unique positive feedback and no negative (and only a handful of neutrals). I always leave feedback when my buyers pay.

If someone is not happy they contact me and I fix it, imo leaving feedback upon payment reflects the business ethos and trustworthyness of the seller.

It's never failed me. Cool

And by the same token I refuse to leave feedback to a seller who will only reciprocate feedback.

Maybe I'm wrong - but I don't think so.

raquel1988

US United States of America

Gender:

Points: 20 Junior Member

Re: Feedback left upon PAYMENT
« Reply #9 on: Apr 24, 2006, 3:03am »

then i would think you have been really lucky...just go follow a string of feedbacks and you will see where there are quite a few people that leave the negative before letting the seller know about a problem.

not saying you are wrong, but you certainly aren't the only way.
and i know for sure there are many sellers that agree with me, that want to know the whole story, and not just about the payment.

hope you don't get stung eventually!

vibrant

Points: 60 Pro

Re: Feedback left upon PAYMENT
« Reply #10 on: Apr 24, 2006, 9:55am »

Lucky 5500 times?

You make your own luck Grin

At the end of the day if and when I do get a neg I can be safe in the knowlegde I did everything possible to save the customer.

And let's be realistic. It's only a neg - It's not a personal attack (unless you let it become that)

[Last edited by vibrant: Apr 24, 2006, 9:58am]

raquel1988

US United States of America

Gender:

Points: 20 Junior Member

Re: Feedback left upon PAYMENT
« Reply #11 on: Apr 24, 2006, 1:07pm »

would be curious to follow your feedback trail...what's your ebay user id? i did a search, and couldn't find a vibrant (or variant) with anything more than 296...and only one other with over 200.

vibrant

Points: 60 Pro

Re: Feedback left upon PAYMENT
« Reply #12 on: Apr 24, 2006, 1:34pm »

ye have little faith.

vibrant-cds

raquel1988

US United States of America

Gender:

Points: 20 Junior Member

Re: Feedback left upon PAYMENT
« Reply #13 on: Apr 24, 2006, 5:07pm »

has nothing to do with faith...you are just so sure of yourself (not a bad thing) and YOUR way, that it just makes me curious what you must be doing right, and i am not doing right. (although i have 100% and only 1 neutral, but my numbers are much smaller despite selling for over about four years. only a part-time gig for me...too much golf to be played!

vibrant

Points: 60 Pro

Re: Feedback left upon PAYMENT
« Reply #14 on: Apr 24, 2006, 5:19pm »

raquel1988 wrote:

has nothing to do with faith...you are just so sure of yourself (not a bad thing) and YOUR way, that it just makes me curious what you must be doing right, and i am not doing right. (although i have 100% and only 1 neutral, but my numbers are much smaller despite selling for over about four years. only a part-time gig for me...too much golf to be played!

"ye have little faith" is just a saying and nothing is meant by it !!

I do trust my product (me)100% - Communication (imo) is the key, that and fast turn around. Its very difficult to neg the 'nice guy' especially if he has done everything possible to rectify. I have screwed up beyond belief before, but with some work and many emails have sorted it out.

If there is a problem and its 100% me at fault (or even the mail) I do not question and I refund instantly. Not everyones ethic and not everyone can do this due to the costs involved.

I'm dead proud of where I am and what I achieve (and where I'm aiming to go) and I hate doing wrong by people. I have an enormous sence of responsability. (probably too much) !! Smile

I think i've hijacked this topic enuogh Grin

alka_22

Points: 20 Junior Member

Re: Feedback left upon PAYMENT
« Reply #15 on: Apr 28, 2006, 11:18am »

Hi there,

You can try the andale checkout, it has the inbuilt feedback manager in it.

You can activiate the feedback once the buyers leave you a positive feedback Smile

ellios

Points: 5 Newbie

Re: Feedback left upon PAYMENT
« Reply #16 on: Jul 14, 2006, 5:30pm »

Have you tried the service located here:

www.auctionpixie.co.uk

I've been using it for a bit, and so far so good - i've even gone as far as adding some extra credits as its credit based. It seems pretty good, and has some good things that other sites don't, like random feeback comments from stored ones, or leaving of certain comments only when you are a certain role, e.g. buyer, seller or both.

So far I can recommend it, its fairly new I think, but either way it works. Apparently they are adding some new features soon, and from what the owner told me - he will also be making it free soon too, although he would not tell me how that would work though!

momof8

Points: 30 Junior Member

Re: Feedback left upon PAYMENT
« Reply #17 on: Jul 19, 2006, 6:41pm »

I have always left feedback upon payment as well, as I felt that was the buyer's completion of the transaction. However, I've been stung recently by three or four newbies that didn't understand or care that they had any other recourse, like contacting me, to solve a problem. So now, I leave feedback for people with more than 25 feedback upon their payment. People with less than 25 fbs get my fb when they've left fb for me so that I know the transaction has been completed to both of our satisfaction.

It's not pretty, but I'm tired of people jumping the gun and assuming that I'm just another storefront that doesn't care enough to make things right.

Poppygirl

Points: 150 Veteran

Re: Feedback left upon PAYMENT
« Reply #18 on: Jul 31, 2006, 11:29am »

I odn't buy off anyone with no neg feedback (or at least some mutual withdrawls) I like to see how a seller would deal with complaints and errors.

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