Bad software and terrible customer service, 7 September 2007

Reviewer: jewelry4me

I tried several snipe services and I found AuctionStealer to be the absolute worst. I missed a few snipes (out of about 20) and inquired politely why I missed. I received an explanation back that didn't really make sense, so I inquired further.

I got a message back telling me if I didn't like it, I could try another service. What?!?! So I wrote back and told them I thought their email was unprofessional and I asked why I was being treated so poorly. If it was operator error (my fault) I just wanted to know what I was doing wrong.

They responded again with a horribly tempermental email that contained borderline profanity. I can't include the response here because he'd have to censor it. Send me a PM if you want to see the response.

I wrote back to say that I was going to write a bad review for them. I went back to the site to find my account, as well as my $20 payment, to be completely erased. I filed a complaint with the Better Business Bureau.

Stay away from auctionstealer folks.

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Works well with FireFox, 9 August 2005

Reviewer: kumajim

I've been using it for about a month and I don't know how I bid
on E-Bay without it. Well worth the money.
Jim D

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4 August 2003

Reviewer: Kathy

No need to install software or keep my PC on all the time. Have had a few missed auctions at busy times but win the majority. Sniping will be around as long as eBay auctions have fixed end times - use a sniping service if you want to win auctions at the right price!

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