Why mess up a good thing !, 2 June 2009

Reviewer: rwall17

I have been using Auctiva for about a year now. I conisidered it the next best thing to sliced bread. I love what the software can do and you can put listings together in pretty short time. Because you can save the istings and re-edit them you can recreate similar listings super fast. You can upload your images and then select multiple images (around 20) to include in your listing without any additiona photo fees. I also like being able to add on Auctiva's insurance as a convience and enjoyed the small commission recieved back whenever the buyer chose to add insurance to the shipping. I was attracted to Acutiva because of the free mutiple photo listings and the cost to use which was FREE FREE FREE !

WELL, NOT ANY MORE ! Auctiva has now implimented a multi layer fee structure that has me shopping for a new solution. They now charge you a fee to store your images, a fee to place a listing, and in some cases a transaction percentage as well as a monthly fee. And they still get to make the money on the insurance.

What used to be free would now cost me about $ 75 a month. May not seem like a lot but when you add on Ebay's Fee's and PayPals Fees , Shipping Fees and who know what else, it's starting to get pretty hard to make any money.

Everyone want's to get deeper into you pocket. Auctiva gets the insurance money, and advertising money, but I guess that's not enough. I feel like I was sucered in with the "USE US, WE'RE FREE" story and once they have you let's change the rules.

The only thing I didn't see new with new fee structure was something new and different for the user? $75 bucks a month for nothing new seems a little steep? How about some customer service? That might be worth something because there sure hasn't been any customer service in the past. Send an email and wait a couple of days for a reply... Maybe. If they are going to charge and stay in business, then they are going to have to get some real time customer service and I haven't seen it yet.

Final Review is good software, once you learn to use it, Over priced for what your getting! , Terible Customer Service.

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Want to ruin your eBay account?, 1 March 2009

Reviewer: 1234

Be warned the moment you sign up for an Auctiva account they will insert their logo on all your ebay listing and insert and Auctiva gallery scroll bar right above your item description in a place that may be very distracting and makes your listing look ****, and insert an Sellathalon counter and other annoying things in all of your listing even if you dont ever use their site to list one item.

If you know how to edit html then you can spend hours going through all of your ebay listing removing the large amounts of code they have splashed around everywhere, or if you dont know how to edit html then your stuck with their logos and icon splashed around everywhere on your eBay listing. Anyway I dont remember being asked if I wanted this to happen.

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Problem Receiving Payment, 10 January 2009

Reviewer: keychaintreasure

After it shut down yesterday, all 89 listing i worked with is not posted. Now payment is not getting in because of auctiva 3rd party software. Its really a pain in the a**... Hope they could fix this. Because Auctiva is the most user friendly i've seen in the market right now.

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Maintenance times overlap key listing times in Australia, 9 January 2009

Reviewer: Looking for software that work

The software is shut down (they say for 4 hours but it never is) during key listing times in Australia. They say this lines up with Ebay, but Ebay seems to keep working. As such I cannot get items up onto Ebay due to the system being continually shut down for maintenance at my desired listing times.

I have sat around trying to get an actual up time from their support but get nothing back. Not impressed with their support of the product availability. Not sure about bugs as I cannot seem to get my listings up due to maintenance.

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Auctiva had some bugs in 2006 improved in 2007, 23 August 2007

Reviewer: Rond100

I have sold on eBay for over 2 years and have tried a variety of products include turbo lister, andale, mpire, and auctiva.

I liked auctiva cause it did everything for free and even works with a merchant account. Auctiva did have its bugs in 2006. They fixed alot of stuff in 2007.

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