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Home » Directory
» Selling » Management Solutions »
Web-Based »
ChannelAdvisor Premium Marketplaces
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| Product: |
ChannelAdvisor Premium Marketplaces
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| Company: |
ChannelAdvisor
(2 other products listed)
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| Platform: |
Web Based |
| Trial: |
None |
| Rating: |
    (13 reviews)
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eBay:
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Australia, Canada, France, Germany, Ireland, Italy, Spain, United Kingdom, United States |
| Others: |
Amazon, Amazon.co.uk, Buy.com, Google Product Search, Pixmania, Yahoo! |
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Setup fee plus percentage of sales.
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Premium Marketplaces enables retailers to automate e-commerce tasks from inventory management, to ad creation, to order fulfilment, so they can operate more strategically and grow profits across all channels, including eBay, Amazon.com, Pixmania and all the major comparison shopping channels. Visit www.channeladvisor.co.uk for UK-specific information. |
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Write a review and share your thoughts with others
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Average Rating:     (13 reviews)
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1 of 1 people found the following review helpful:
    A little bit overprice,but not so bad, 15 July 2010
Reviewer:
forcer
After reading some reviews in this site,I want to share my few experience with Channeladvisor(short for CA) so far (two months so far). And I hope I can keep updating this post in the coming days.
Pro. 1. Easily control all your listings This is the best part I love this system,once you create your inventory with different SKU,then all the listings can be easily sort by different criteria you wish. You can easily put a SKU on differnt schedule with different rules,and make as many as listing as you wish,and you can know how it work.
2.Template Tag CA use a template tag in many places,so it'll let you to customize your business as much as possible,these feature includes in automation emails, listing description,posting templates,ad templates,and this will enrich your listing a lot,also make your auto email more professionals.
3. Access control When your company goes big,and when you don't want to share too many information to one staff,then CA can help you on this,you can assign different module to different staff,restrict them in certain ebay account and etc. When you create an user account for them,they have their own account without knowing your ebay password and paypal password,in the while they also can have access to post new product for you,issue refund for you.
4. Good support service My personal experience with CA customer service is quiet good,because my account belong to CA(Australia),not CA(United states),maybe their more free to help me up,within this two month learning,I have sent so many emails to their tech support,and I have quiet professional and prompt reply. Also CA update their system quiet frequently,they'll issue a new release nearly every month.And this will give us a lot of confidence that the system will getting better and better.
Cons
1. Pricing As my experience so far,this software is much overpriced, they charge you few hundred for monthly fees and also charge you a percentage GMV(Gross merchat value) commission. What I don't like the most,it's they'll charge on each sales you made via CA,even those transaction is not successful or cancelled. If they only charge GMV without a monthly fee,I'll definitely recommend this software to you guys.
2.Inventory Control I don't know if other user are comfortable with feature. But I don't like it.
For example, I'm selling an cup 1. CA will ask you to put your real inventory quantity for each SKU, so I put 30 into the quantity. 2. I begin to create the listing,so I'm about to create 5 listings for fix price,5 listing for auction. I'll put 5 quantity into each fix price listing,so according to the CA system,I'll only have 5pcs left for auction,fair enough,so I create 5 auction for the remaining cups. 3. Here is the problem,as many seller knows,there is always potential bulk buyer that will buy more then 5 item at a time,in the CA system,if you want the system control your inventory quantity,then you'll need to put your actual quantity in it,thus if someone want to buy 10item from you at a time,you might lose this deal,but actually you do have 10item for him. I have consult this issue with CA,and there is no solution for you to create a virtual stock quantity so far,when you decide to use the inventory control(oversell protection),then you'll have this limit.
3. Images Hosting You'd better to use the CA hosting at the first time,otherwise you'll suffer from it's weird image sync . If you host the image by yourself,you have a very high chance don't get your image sync with CA result in your image won't be able to display in your listing. And I have also report this issue with CA,hope they'll have some enhancement on this in the coming release.
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Comment on forcer's review
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1 of 2 people found the following review helpful:
    It was a horrible experience, 7 July 2010
Reviewer:
mike1981
Stay away. Waste of money. do not deliver what they promise.
Lot of bad reviews about this company. its my mistake I didnot research before I signed up.
Wasted lot of money. No more.........
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Comment on mike1981's review
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2 of 3 people found the following review helpful:
    AVOID!!!!!!!, 17 December 2009
Reviewer:
markpadam
The system doesn't work as expected and when we cancelled our account they chased us for the montly subscription for 3 months that we did not even use the system.
Doesn't do all of the things they say and the feeds never work correctly.
Takes ages to get a responce via support tickets.
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Comment on markpadam's review
Comment 1 of 1
Our experience with channeladvisor was horrible,
10 March 2010
Comment by:
senseller
Before we signed up they constantly kept on calling us daily to sign up and they were so friendly. Once we signed up we were left in the dark. No support: the support was and probably still is horrible. ( we cancelled them thank god) and canceling your account wasnt an easy task, after all you are in a contract, you would think that they invested so much time and money to help you that they will loose money if you leave, but they did not, they only invest time and money in your account beofre you fax your signed contract but once its sent you dont really exsist, at least not if you are a small to mid size seller. All they care for is that you should sign up and then they dont look at you, we wasted a couple of thousand dollars to go to one of their seminars and it was a big waste of money. The program is not easy to use at all. If you sign up with CA good luck to you i hope your experience will be better then mine. Who to use? im not sure, eseller pro lookg good but i havent tried them
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1 of 2 people found the following review helpful:
    Taken Our Business to New Levels, 26 August 2009
Reviewer:
Hunter Goodson
Our relationship with ChannelAdvisor began a few years ago when we signed up for their Marketplaces Premium software. Back then, we were an eBay-only seller. The software functionality is a must have for any online business. While any software implementation does take time, their support team and personal touch with every new account is a rarity in the industry.
The relationship we've built with ChannelAdvisor over the last few years has been phenomenal. We really have taken advantage of the expert knowledge and the strategy side of the business. Whether it be their annual Catalyst conference or weekly webinars, our business has grown exponentially because of ChannelAdvisor.
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Comment on Hunter Goodson's review
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1 of 2 people found the following review helpful:
    Work "ON" Your Business Not "IN" Your Business: Taking your business 2 the next level, 25 August 2009
Reviewer:
jilawson
When my little business moved to ChannelAdvisor (CA) it was just a bronze level powerseller. The ChannelAdvisor platform is all about opportunity and not painting your business into a corner.
This product isn’t just a tool to sell more products more efficiently (which it does extremely well), but it’s a gateway to the best source of e-commerce opportunity. ChannelAdvisor has helped me refine my thinking about e-commerce strategy, and afforded me the tools to grow my business to Platinum level.
My business is doing well and growing. I have more free time to spend on things that MAKE money and the software, does the day to day mundane stuff. I’d say it’s well worth it.
Got questions from a satisfied user? Check me over at http://www.ColderICE.com, I would be happy to tell you more.
John
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Write a review and share your thoughts with others
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See all 13 reviews... |
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Re: Best Listing & Management Software
...I ask you how much are the fees for channeladvisor? What would you consider to be more...
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Re: Web based inventory tool and multi eBay id manager?
...you should look into an enterprise-level tool like ChannelAdvisor Premium Marketplaces.
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Re: Kyozou, eSeller Pro or Channel Advisor anyone??
...you have found the two main options: ChannelAdvisor and eSellerPro.
Other UK-based...
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Re: Amazon Repricing Software
...get an appropriate person to contact you.
Thanks.
James Scott
MD, ChannelAdvisor UK.
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Is 3rd Party eBay Checkout Still Available?
...at the eBay websites?
In particular channeladvisor, marketworks, infopia, kyouzou, zoovy,...
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See all 132 posts... |
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ChannelAdvisor Extends Amazon Solution to Germany and France
(11 August 2010)
ChannelAdvisor now supports Amazon Germany and France, including Fulfillment By Amazon (FBA)....
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ChannelAdvisor UK Insite Dates Announced
(10 August 2010)
Dates for ChannelAdvisor's annual Insite conference have been published. The event will take...
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ChannelAdvisor Launches Mobile-Optimized Webstores
(7 August 2010)
ChannelAdvisor has announced a new mobile version of its online store for Premium Webstore...
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Shipworks Adds Supports For 3DCart
(1 August 2010)
...eBay/Amazon management solutions: AuctionSound, ChannelAdvisor, Infopia, and ProStores.
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eBay Star Developer Awards 2010 Announced
(11 June 2010)
...by PhiConnect.com Early Adopter: ChannelAdvisor Premium Marketplaces by...
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See all 77 news stories... |
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Selling » Management Solutions »
Web-Based
Selling »
eCommerce Solutions
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MarketplaceAdvisor Premium
A powerful part of the ChannelAdvisor Complete solution, MarketplaceAdvisor Premium enables retailers to automate the labor intensive tasks of e-commerce from inventory management, to ad creation, to order fulfillment. Leveraging these efficiencies, business owners afford themselves more time to focus on building a firm that operates more strategically, sells more products, and becomes more profitable across all online sales channels.
With MarketplaceAdvisor Premium, sellers can efficiently sell through the largest online marketplaces including eBay, Amazon.com and Overstock.com – all from a single platform. MarketplaceAdvisor Premium arms sellers with the most comprehensive set of functionality available to quickly scale an online business.
From the company's public information
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