fantastic system, so close to becoming a major player, 1 February 2012

Reviewer: markb

where do i start,
if your a multi ebay seller & amazon seller then this system is literally going to save you hours every day. with a bit of training and getting to know eseller, you can be selling your inventory across many shops without the fear of overselling. you can basically set up channel profiles so the system will remove from sale as and when stock levels reach a certain level, and then put back on sale when stock arrives back in.
set up and implentation is fantastic, you will get plently of support in guiding you through the system and learning what does what.

good points:
eseller downloads ebay questions and you can respond in eseller (rather than keep logging into ebay for each seller). you can also save frequent replys.

downloads the orders every 15mins from the channels.

handles ebay disputes, feedback,

give a nice snapshot of sales. whether you want to see today, yesterday, this week, this quarter etc. also a nice monthly summary which tracks yearly progress.

downside of eseller
development, unfortunetly we have been waiting some time for a few new dev items.

all in all, eseller is a system which does ahell of a lot which many systems costings hundreds of thousands of pounds dont do. other systems may be slighlty stronger in 1 or 2 areas, but overall eseller would be a amazing system for all small to medium businesses wanting to focus on ebay & amazon

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Comment on markb's review

What a joke! SHOULD BE MINUS -5 STAR, 6 January 2012

Reviewer: DCF

eSellerPro... What a joke!!!

This must be one of the worst company I have ever dealt with, no one takes responsibility for anything they do wrong,

This software is probably bearable if you sell only on eBay, but anything more, don't use it!

The system is full of bugs and every time you ask them to fix it you get "we have passed it on to our development team..." you don't hear back from them!

Website go off line, stock disappear of your web store for no reason, and they charge minimum fee or % of your turnover and become very expensive for a software that does not fully work!

I would be OK paying the fee but as long as the software works! when I had the initial demo, they told me it does this, that and that... and so on, in reality, lot of things are there but does not fully work or its in development so no use, but they still charge you full price!

The main guy Chris who wrote it does not work there anymore, and some new management has been appointed and when I looked at company accounts to see if they were ok as a company, I find that they were £600k in the red (last year)

I don't recommend this company to anyone, bad bad bad experience with this company. Want any more info? just ask me and I will let you know all the horror stories!

This company knows when your set up and spent thousands of pounds on your website, its hard to leave, eSeller Pro rely on this to keep you!

STAY AWAY FROM THIS ONE! TRUST ME ON THIS! EVEN THOUGH I DON'T EVEN KNOW YOU!

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Comment on DCF's review

Tread carefully!, 6 December 2011

Reviewer: esellernot

We have been with eSellerPro for number of years now, my thoughts about this company? well.

1. Customer support useless, nothing technical gets resolved for months and years.
2. Ticketing system useless, nothing technical gets resolved and they either close the ticket or leave it open. We have tickets still open from over 12 months ago and no further forward.
3. Live support useless! slow to respond, have to ask the same question over and over again, takes too long to get a simple question answered and on top of this, they can only solve simple tasks.
4. No telephone support.
5. Accounts managers who look after your account is pretty much the only person you can call, they are pleasant, but can not solve most things as "its out of my hands" they quote!
6. Accounts managers who were to look after 10 - 15 clients, the truth, they look after in the region of 100 so they can never look after your account to the best of ability.
7. Program running speed very very very slow as per kingping review, the speed is a joke, go have a cigarette to carm your self down as the software will be still thinking when you return!
8. Very expensive, we can pay anything up to £6000 per month!

If I knew what we were getting in to, I would have not chose this company! absolute joke! should have employed extra 5 staff, at least you can fire them if they don't perform.

Tread carefully if your thinking about this software, the salesman are able to sell sand to Arabs, but wont have any sand to deliver!

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SHOULD BE NO STARS, 17 February 2011

Reviewer: kdad

USELESS WASTED £3000 NEARLY
NO SORRY
NOBODY CAN HELP THERE EITHER
PLEASE STAY CLEAR
I PRAY TO GOD FOR THE DOWNFALL OF ESELLER......NOT EVEN JOKING
MADE MY LIFE HELL FOR 1 YEAR.

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Streamline massively efficient and I believe to be the best available, 27 October 2009

Reviewer: Island-Online

I’ve been using eseller for 12 months it’s truly the best software available to a small/medium business.

I’d used channel advisor for a short time before esellerpro and could hardly believe the difference it is astounding how far ahead the guys at esellerpro have taken the program.

For me it controls 3 eBay users, 2 Amazon users, 1 play user and my website islandextra.com
Benefits include aside the obvious efficiency saving from channeladvisor, integration DIRECTLY with carriers like royal mail, Stock control even to multiple sub sku’s, EBay disputes handling

Just the best go for it choose this one, non of the rest compare.

Alistair
Islandextra.com

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