Money Down the Drain with iSale, 12 May 2008

Reviewer: Wildkite

iSale hung up each time I submitted a sale to ebay. Nothing...zilch...just sat there. To iSale's credit they did respond to my email by asking for a Apple Console shot. I provide them the information and never heard from them again. I emailed once more and no response. Their application didn't work for me and their customer service seems to have something to desire. I am using GarageSale now, and it works just fine.

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AWFUL!!!!!, 12 January 2008

Reviewer: ortigia

I was in the Apple store in London last week and bought this software, I assumed Apple had checked it out and that iSale would be a good product, this is the worst program I think I have ever used. In the UK it costs £30 or $60! Yet again see how we are being ripped off in this country, anyway thats another story. Everytime I load a item to sell when I list it, the program crashes, everytime on the second attempt it works. This must have been written by a child it is dreadful, do not buy it. My copy is going back to the Apple store and I shall tell them to visit this site and hopefully withdraw it from their stores.

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If there were a, 21 November 2007

Reviewer: smallbusinessman

I'm yet another dissatisfied customer that was, for all intent and purpose, ripped off. They got such great initial reviews, but they couldn't really perform, making me think, "who, at MacWorld got bribed?" This is so grossly inefficient, you are much better off using Ebay tools. So far, I am much happier with Garage Sale, and now Garage Buy! Good luck overcoming all that is broken.

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i didn't enjoy my short stay., 14 June 2007

Reviewer: Mister B

I'm at fault partly because I didn't use the 3 free listings offered before purchasing the software. All the hype in their pages about how easy it was to use because it was designed for Mac users was what I wanted to hear. I just bought my Mac last week and am still novitiate. I was vulnerable to a good sales line. My immediate problem was that it was advertised that I could download my Turbo Lister CSV files to my Mac---didn't work. I tried to access my active listings to recover my listing templates so I wouldn't have to rewrite everything--didn't work. I called their toll free number. I wasn't really impressed with their voice menu. It was someone with an Indian accent who mumbled. When I finally got thru to tech I was informed that their tech line is only available on Tuesdays after 3 PM. The voice referred me to the on line tech help. The tech light was red so no help there. I resorted to the old tried and true email. I was impressed that I received a reply within 20 minutes. The email told me that the feature I was trying to use wasn't available now. I was beside my self. The function is on their tool bar but doesn't work yet????. I'm waiting for a reply to my refund request.

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iSale 3.0? iDisatisfied!, 31 January 2006

Reviewer: bryantoder

Having a Mac, I have but a few choices for eBay listing software: AuctionGenie (never used), MarketBlast (not what I need… yet), GarageSale 2.1 (played with the demo and I like it) and iSale 3.0.

I worked with iSale 2.1 in the past year. It’s limited, but I figured they would update it. And they did. A “full” update to 3.0, but with just a few minor revisions.

iSale is for the everyday eBay user it’s not for the PowerSellers. That said, it did the trick for me, but it was a struggle. Its interface is hard to use and very cluttered.

The “new” 3.0 is even worse. With templates (GarageSale has had templates since 2004) that don’t allow a lot of editing or Gallery photos, a preview function that is too small to view, awful documentation (the full 3.0 upgrade just gives a 37-page “addendum” in PDF format!), and many, many quirks that make this hair-pulling frustrating… I can’t recommend this to anyone until they fix it.

I actually may go back to using version 2 of iSale for now!

On the other hand, playing with GarageSale, it has many templates, easy-to-use interface, great editing tools and good customer service.

iSale doesn’t seem like a bad idea, however, they need to fix quite a few bugs and realize that just a few cosmetic “fixes” does not make this a “full” upgrade.

UPDATE:

I officially gave up on iSale. I downloaded GarageSale and bought the license. (iSale only allows one computer per license — even if you are the the only user, but you have two computers... like me and possibly you!)

I love the many, many templates (iSale has six right now) and they also allow Gallery photos (iSale doesn't.) They're colorful, different and useful.

The customer support is great, too, as they have a dissussion forum at Yahoo.

Goodbye, iSale... Hello, GarageSale.

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