Agreed!, 25 August 2010

Reviewer: yoyo

As a current Kyozou customer (for 3+ years), I have to agree with the two most current reviews. Kyozou says they are integrated with Half and Amazon? That is a bold face lie! They are partially integrated with Amazon, and not at all with half. The Amazon integration is really frustrating at times and really needs a complete overhaul. Of course, they say they are "working on it".......

The customer support is really our main beef with these people - they have NO support. I honestly believe that I know more about their platform than their tech support people. I am no developer, but it appears that the architecture was put together over a number of years by different people with widely varying mentalities and abilities. This gives us a product that has no continuity, and is hard to figure out. Also, we deal with repeat problems over and over and over........

One star - that's all they deserve

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Kyozou - Recommend for my competitors to cause them problems., 8 August 2010

Reviewer: seriouslyfolks

This company is a joke. They have not thought out their product and it lacks in many areas. Some of the most basic software packages even have what Kyozou lacks. I have never had to navigate through so many screens to get the simplest things done. Using eBay straight is less time consuming to list than kyozou. It is like they had some monkeys come up with a software package then get rid of them and instead of integrating changes into their platform they just added more and more to the **** they already had.

-changes could be much simpller and are everywhere else
-You have an order number for auctions and a different number for inventory but the 2 are not available in the same area so you have to go back and forth to figure out what an item is depending on where you search for it.
-Their search only allows one work in the search box
-their bulk lister looks like it is build for someone who is a prgrammer for eBays API (Then I could write my own.)
-Ebay makes changes in item specifics and instead of writing code to just pull the item specific info from what is existing they create a "tool" where you have to go in and enter all the info again and they revise the changes in bulk and pray it works.
-They dont even have the option to input your own choice in the area ebay has to enter the manufacturer.
-If you make a mistake in item specifics right now and try to revise your change in a live auction the change does not even go though. What a joke.

I could list things wrong with their software all day but they have wasted enough of my time already. DO NOT WASTE YOUR TIME AND MONEY WITH THESE PEOPLE!!!!!

-I would love all of my competition to have this trash they call software so it would slow them down.

The only reason they have a ONE STAR RATING FROM ME IS BECAUSE THAT IS AS LOW AS THIS REVIEW WILL LET ME GO!!!!

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If you are considering using kyozou............RUN AWAY AS FAST AS YOU CAN!!, 17 February 2010

Reviewer: labelleschina

Horrible..............we were with kyozou for almost 2 years. Not only is it fairly expensive, we were paying over 500.00 per month, but tech support is virtually nonexistent. If you love to be told that it is 'user error' over and over again, then by all means go ahead and sign up. Their promises are worthless. We were told that they could track everything that a user did, well that simply is horse patoties. Their last major screwup cost us several hundred dollars, when we asked them to provide the data to support their position that it was, yet again, supposedly user error, we were advised it was not possible, there simply couldn't store the data on their servers.

Even when they actually admitted the problem was on their end, they then tried to convince us that the restored data was current, again, horse patoties, the data was a least two weeks old. It was a disaster.....

During the two years, at least 5 MAJOR screw ups and each and every time, WE had to mange the 'fix', costing us countless time and expense.

RUN, Run, run

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KYOZOU IS THE BEST, 2 April 2009

Reviewer: marc

i have spent the last few months working with kyozou on a business web site that i work for..believe me when i tell you..they are the BEST!! Kyozou rocks!! nothing like them and their entire support team is just beyond par!! WAY to GO!! and thanks so much for all of your help and continuous efforts in upkeeping the business web site!! highly reccomended!!

TWO THUMBS UP!!

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Saves time moves more volume, 11 February 2009

Reviewer: goldseller

We have over 10k sku #s their system helped us out! Give them a try you will be happy! Call in let a rep give you a full demo. Then play with this demo for a few days its easy to use but over whelming at first. Tech support has always resolved our issues quickly.

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