Avoid at all costs, 11 March 2008

Reviewer: fullbins

I have purchased some good products from them and as long as you can pickup you are relatively safe. You need to inspect your items carefully. Do not accept them if you are not happy. The descriptions from one warehouse to another are very different. I do not think any training went into the grading of the products. If you run into a problem look out! The customer service is poor at best. I am shocked by the rudness and horrible attitude of them. Like the other reviewer wrote "they make a decision and thqat is it". Well it does not have to be but if you dispute it on your credit card they suspend you from the site. The decision makers hide behind email addresses and get to you when they feel like it.. There professional packing is a joke! Don'ttake my word for it but watchout if you don't you'll be in hear sharing your experience next. Good Luck

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Highly accessible yet buyer unfriendly bulk auction site., 7 January 2007

Reviewer: ddarreng

I have been using Liquidation.com for more than a year with mixed results. I tend to be a conservative auction attendee, and yet still manage to be on the losing end of this auction websites decisions during dispute processes. Of the five auctions I have won, I found that two where not as advertised/missing items. That is bad enough but the resolution process was slanted in favor of the seller both times. If you plan to bid be sure to keep in mind the quantity variance listed on the auction, because if you have a quantity dispute the variance will be taken into account against you automatically. That means you (the buyer) are never going to see this merchandise. The process also has no appeal so once Liquidation.com makes a decision you are stuck with whatever they decide.

On the pro side you do not need a resale or tax id number to make purchases like some wholesale auction websites. The website is easy to use although the search software is a bit quirky.

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