Through Pain To Gain, 16 July 2008

Reviewer: Gareth

Very simple idea - enter the data and rules for use once - then use it in multiple ways on multiple channels from just one database. Damn I wish I'd thought of it!!

Always seems to be one step ahead of the competition and has great vision & direction from their CEO & eBay Guru Scott Wingo.

As with any software unless you take the time to set it up correctly then you will never get the returns you want. It is very much "Garbage In, Garbage Out". It can be quite painful setting up the system to operate to start with but once it is the results can be spectacular.

I question therefore whether some of the other reviewers dedicated the time necessary to totally transform their businesses. CA is not an "add-on" to your business - it becomes the core of your buiness and if you use it properly to manage your operation - and you believe it what it can do for you - then you will reap huge rewards.

Through Channel Advisor Marketplace we run 3 websites offering over 30,000 items on 3 different online selling platforms - ALL FROM THE SAME DATABASE and all through CA. Since using CA we have increased monthly online sales 17 fold in just 2 years.

The recent acquisition of MarketWorks caused some support issues with regards to speed of responses but these appear to have been generally overcome now.

If you are looking for a system to list your items on multiple channels from one data source you will not find better than Channel Advisor - believe me - I tried a number of others before I found them!

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Holy Cow what a rip off !!!!!!!, 11 March 2008

Reviewer: shoemanshoe

I signed up , I could never get their software to work on Amazon they claim they could not help me to get my items up that it was my responsibility . Tried for five months everyday ,to get launched, phone call finally ended with Scott Lewis and he tells me that they cannot do anything to help me and maybe we should part ways.

Channel Advisor worked great on Ebay , no problems or complains on that end, but I couldve listed for free with turbo lister.

For amazon for get about it, they are also of no help. They give you the run around , and they never do help you . waste of time, I waited for 5 months , that was my fault till I got frustrated enough. The people on the team had no idea on how to actually use their software with Amazon.

You are just a number and paycheck for this company , only thing they care about is selling you the software.

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Does everything we need them to, 13 May 2007

Reviewer: trouble96

Although we ended up trying eSeller and MarketWorks, we never ended up getting launched with them. One had no UK localised support, whilst the other promised implementation in a few weeks and never delivered. I have been with Channel now for almost a month and am up and running 100%. We are working together on getting all of my usernames set-up on one common inventory account and I can now sell into eBay Ireland/AUS/France and Germany. They also have provided me with a store front and my own checkout. I must say they are not as cheap as the others, but so far it's been worth every £.

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Complete solution for Medium-Corp Businesses, 1 November 2005

Reviewer: Poppygirl

This software deals with volume, complicated vat and tax setting, complicated shipping the works. You even get reporting for marketing purposes! All on a robust platform which never fails! Great support also!

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