Same issues as previous user, 3 February 2012

Reviewer: xmattkx

I spent $290 on this software, and essentially all it was is a cleaner version of WorldShip, I used this for about 45 days before the files began to get corrupted. When I emailed for support I was referred to a web forum. That's ok on freeware or opensource software, but on $300 software, where's the support??? I asked for a refund prorated for the time I used of my license since it's now unuseable and was rejected.
While this could be good in theory, I would NOT recommend it at this point.

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Good but not great, company is stagnating this product., 4 January 2011

Reviewer: Chandla

I'm not going to type a very long review because honestly this company let me down. Fact of the matter is this.
-GREAT LABEL PRINTING SOFTWARE
that has not added enough features to compliment that. It does one thing outstanding, but doesn't support that function well enough. Lets face it, your shipping software also functions as a CMS in a way and also as an inventory element. No matter how you slice it.

My database got corrupted and no one was willing to help. 10,000 shipments and their related data corrupted. Barcode integration\printouts? Shipping automation? Obvious feature requests that any large seller could appreciate.

Moved to Teapplix and so far have saved a ton of time, and my worries of database corruption are so far soothed since an IT team handles that for me since its web based. Miss the label printing portion of shiprush (Teapplix uses Dazzle which is ****) but the rest I don't.

I feel let down by you guys.

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