Great tool, but I was hoping for more!, 4 December 2006

Reviewer: bdjolie

Wow! Awesome, user-friendly, and easy-to-use tool. It definitely streamlines the shipping process for so many.

Without a doubt... Shipworks is the first shipping tool that really works, and actually works well with FedEx. I love how it retrieves the customer's shipping information and automatically inputs 999-999-9999 for missing phone numbers. This really saves me a lot of time, and of course, I save a lot of time not having to copy and paste my shipping information into FedEx's site. Additionally, it simplifies the whole FedEx process for package input and integrates beautifully with PayPal. I also like how all my FedEx shipments are automatically marked 'Shipped' within My eBay interface since I do some auction management there.

It provides a lot of back-end auction management features like printing packing slips and sending out email shipping confirmations.

This is a robust tool that is worth every penny!

WISH LIST

- I just wish Shipworks had the ability to confirm shipping addresses before processing shipping labels.

- Another wish is that it would integrate directly with USPS shipping "printing & billing" vs. "just printing" a label. I know it integrates with Endicia and stamps.com, which provide the "printing & billing" service. However, I am not a member of either service because I use FedEx most of the time and can't justify paying their fees. Therefore, I wish Shipworks would fully integrate with USPS directly or indirectly via PayPal.

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FANTASTIC - recommended without any reservations., 31 August 2006

Reviewer: Zachary Piech

We started out by processing all (eBay Platinum power seller zachary0fec ) orders via PayPal, which took 1-2 minutes per order. After reaching 100-200 orders per day, we were simply overwhelmed. In fact, I don't know why we didn't look at shipworks sooner.

Shipworks reduced order processing time to an average of about 10-15 seconds per order (or 6-8x faster). With more optimization of our process, we could reduce this time further.

At this point, I've used the software for over a year. I'm looking into a new ecommerce site BASED ON what Shipworks supports. It is an integral and required part of our business.

As an added testimonial - they added a feature to the software that we had requested that simplified inventory tracking for us. Tech support (phone, chat, message board and email) have always been excellent. For anyone who has experienced eBay or PayPal support - Shipwork is the exact opposite. They're simply fantastic.

I recommend Shipworks for your eBay or ecommerce business without reservation.

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ShipWorks was an answered Prayer!, 29 June 2006

Reviewer: BananaGuy

Every Christmas season, no matter how fast we packaged the orders, the creating/printing of shipping labels always took forever. We spent hours & hours copying/pasting customer names & addresses back and forth, not including the shipping errors and mistakes due to typos.

Now it only takes 3-4 mouse clicks and a few SECONDS and we're DONE. What took me HOURS now literally takes a SECONDS. It's so riduculously easy and simple, somedays I still marvel at how this could even be possible.

ShipWorks = downloads my orders & prints the packing slips (takes 1-2 mouse clicks), prints the shipping label & emails the customers their tracking #'s (takes 2 more mouse clicks) = 3-4 mouse clicks, whether you have 1 order or 1000 orders. Do you know how long this would have taken me prior to Shipworks? HOURS!

I swear, this is the absolute easiest program ever created, if you know how to use a mouse then you know how to use ShipWorks. I don't think I even use much of the keyboard once I setup the templates and defaults. Tech support is awesome, there were times when they helped me during some really late night ours on the template designs and basic troubleshooting.

I could not live without ShipWorks, ever again, I would pay double or triple the $$ cost. Besides the inventory itself, ShipWorks would be the second most important asset.

ShipWorks is just awesome, plain and simple.

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