Great Service, When it Works, 25 August 2010

Reviewer: Jennifer_AuctionWriter

Terapeak used to be an amazing eBay selling tool, but now it seems that it crashes at least once a week. The feature that supposedly allows one to search back an entire year was misleading as one can still only search for 90 days at a time. As someone who uses Terapeak 5 days a week, I am finding that it is becoming more and more trouble. I look forward to the day that a new software with the same capabilities and none of the headaches comes out. I'll leave terapeak in a heartbeat.

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Great product, 13 May 2010

Reviewer: Ethan

Like others, I've had a great customer experience with the company...on top of the capabilities being extremely valuable. As an eBay seller, the data they provide is tremendously valuable in understanding the products I'm competing against, the prices, the activity in the category and so much more. Even the free version provides some tremendous value. Highly recommend it.

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Overall Good - albeit a few Annoying Features., 7 July 2008

Reviewer: BetterBusinessElectronics.com

I've used Terapeak for a couple of years and have really liked the information.

It used to be well laid out and had a user interface that crushed HammerTap's garbage UI.

In the spring of 2008, however, Terapeak rolled out a new user interface that disabled a number of features and frankly skewed the data bad enough that I use them only for limited, focused research instead of broad, browsing research.

Examples include the Categories graph/chart has lost it's links to drill-down into deeper data the Categories left-menu tree now shows sub-categories with a Total Listings value rather than the Total Sold value the sort-by End Price is often inaccurate, resulting in a jumble of non-sorted results and the premium Hot Research is limited and lacking punch.

I do like the new Date Range selector and the higher Saved Search Query limitation.

Support is clearly overloaded, with the development team able to resolve serious issues in terms of months, but at least they seem to be trying.

Overall, I still prefer Terapeak (certainly over the over-rated HammerTap service), but disappointed in the design changes introduced in early 2008.

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I wrote a review here, 21 June 2008

Reviewer: LuckyPimp

I wrote a review on my blog. You can read it here:


http://www.brightpulse.org/ebay/terapeak-review-vs-hammertap-review/

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Great software, 11 September 2007

Reviewer: Chandla

I feel obligated to post a good review of this software because it has been so helpful. The staff is also very professional. I originally opted for a trial, which I did NOT cancel in time. I was billed, and rightfully so. So I contacted them saying it was a mistake, which they replied to (me not expecting it either) NO PROBLEM! They send the charge back. Now I'm a paying customer, and believe me... it's pricey. But this is what you need if you want to take this seriously.

Now for the Terapeak staff that are reading this

How bout storing all of your licensed data for an ultra premium service? Being able to go back through a whole year of auctions would be VERY useful. For instance right now I want to see th market for halloween costumes, but I can't REALLy see the market until this year is done with =(

Otherwise I can't fault Terapeak on anything other than price... damn it hurts... but what can you do exept use a service which delivers at 70%?

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